People before process

Posted 18 July 2021 by Laura

When starting a digital transformation project, it’s easy to forget about everything and everyone else. But you must bring the business with you!

If your users don’t buy in to the change and the reasons for it, you have no chance. Never underestimate the importance of having top down support from your senior leaders. Communication, communication, and communication. And of course, listening too. To senior management, to users, to your part-timers and contract staff… you never really know the true wisdom that lies within your own organisation!

More of our top things to consider when taking on a digital transformation project can be found on this free, downloadable PDF.